About
Brooklyn / NYC · AI & CRM at Oats Overnight
I'm a Brazilian-American operator based in Brooklyn, fluent in Portuguese, with nearly a decade inside complex, fast-moving organizations. Today, I lead AI and CRM for Oats Overnight's retention team, building AI-native operations from the ground up and replacing legacy SaaS tools with Claude Code-powered solutions.
Core Pillars
Automation Platforms
Build scalable orchestration systems that eliminate manual work and enable team adoption.
- •60+ workflow Editorial Automation Platform
- •n8n standards and architecture leadership
AI Agents & Decisioning
Design multi-agent systems that make real-time decisions and deliver measurable business outcomes.
- •Sales Intelligence Engine ($5M impact)
- •Multi-model AI agents for supply insights
Revenue & Measurement
Embed measurement and ROI tracking into every system, ensuring clear business impact.
- •$20M+ projected annual revenue lift
- •Automated reporting and anomaly detection
Experience
Oats Overnight
AI & CRM
Feb 2026–Present
- •Built an in-house AI analytics layer with Claude Code, replacing a third-party SaaS tool and enabling instant natural-language access to insights, analysis, and visualizations
- •Transformed the entire retention team into an AI-native operation, building an integrated stack across Claude Code, n8n, Notion, and Slack with custom API and MCP integrations powering all workflows
People Inc.
Senior Staff AI Operator
Jul 2025–Feb 2026
- •Technical lead for a 60+ workflow editorial automation platform projected to deliver $20M+ in annual revenue lift
- •Led company-wide adoption of n8n as the core automation and AI orchestration layer
People Inc.
Product Operations Manager
Sep 2024–Jul 2025
- •Automated revenue tracking and executive reporting, eliminating 50+ hours of manual work per week
- •Led cross-functional integration with Walmart Connect, unlocking a $10M revenue opportunity
TelevisaUnivision (via SiiRa)
Product Operations Manager, AI Ops
Aug 2022–Sep 2024
- •Built and deployed a multi-model AI agent integrated with Snowflake and OpenAI to deliver real-time supply insights
- •Launched the company's first organization-wide audience dashboards for Sales and Marketing teams
GroundTruth
Senior Manager / Manager, Supply & Data
2019–2022
- •Identified and corrected critical flaws in the CTR optimization model, preserving $500k in monthly revenue
- •Led technical integrations to launch CTV supply channels, generating $100k+ in incremental monthly revenue
Skills & Tools
Orchestration
n8nGoogle Apps ScriptAirtable
AI
Claude CodeOpenAI APIMCPMulti-agent systemsLLMs
Data
SQLPythonBigQuerySnowflakeJavaScript